It’s really important to us that you and your fellow diners enjoy the occasion, and we therefore kindly request that you abide by the following Terms and Conditions:
- Supper Club tickets are valid for the date specified on your ticket only.
- Pre-order Forms (if required) must be emailed to houseopening@levenshall.co.uk
- You agree to arrive at 7pm for dining at 7.30pm. Early/late arrivals cannot be accommodated.
- Children must be accompanied by an adult at all times.
- Supper Club tickets do not include admission to the House, Gardens or any other part of the Estate.
- You must observe any current government legislation and guidance in respect of Covid19.
- No exchanges or transfers to other dates can be offered unless the event is cancelled.
- 100% refunds will be given if we are forced to cancel the dinner due to Covid19 and/or any government restrictions.
- If you cancel less than 5 days in advance, we will give you your payment back in vouchers for use in Levens Kitchen, at a date convenient to you.
- You must not attend the dinner if you have been ill in the 72 hours before the dinner with any diseases or infections, eg flu, diarrhoea, vomiting etc. This is to protect our customers and staff.
- You must not attend the dinner if you have any Covid 19 symptoms, if you have been told to self-isolate or you suspect you have been in contact with anyone who has Covid 19.
- If you are not able to attend, you can send somebody else in your place as long as they have your ticket for scanning on arrival.
- Levens Kitchen accepts no responsibility for any personal property.
- Unauthorised duplication of any ticket may prevent your admittance to the event.
- Drinks, and any additional food over and above items specified on the menu, are not included in the price of the ticket (unless a wine flight has been purchased) and should be purchased from Levens Kitchen.
- Consumption of your own alcohol is not permitted.
- You may be required to provide proof of age for the consumption of alcohol.
- Levens Kitchen reserves the right to ask any participants to leave at any time in the event that their behaviour, attitude and/or conduct is deemed by Levens Kitchen to be disruptive, offensive to others, dangerous, reckless, and/or harmful in any way.
- You may be photographed during the event and Levens Kitchen may use any photographs featuring you, and may cut, edit or adapt as necessary for use on the Levens Hall website, or other social media platforms.
- Levens Kitchen can provide a list of full ingredients included on the menu upon request.
- Where possible Levens Kitchen will do its best to accommodate special dietary requirements, but this may not always be possible. Please check PRIOR to purchasing your tickets.
- Levens Kitchen contains all known allergens and we cannot guarantee that dishes are 100% free of allergens.
- Levens Kitchen must be notified of any allergies, food intolerances, disabilities, diabetes, pregnancy etc 48 hours in advance of your meal.
- The menu may be subject to variation if ingredients are not available.
- Levens Hall reserves the right to amend these terms and conditions without prior notice.