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CORONAVIRUS (COVID-19)

UPDATED 1pm 6 July 2020

O P E N

The House, Gardens, Gift Shop and Levens Kitchen Takeaway are open Sunday - Thursday.

It will come as no surprise to learn that we have had to make some slight changes to the way we operate, but we're sure you'll understand that these alterations are necessary in order to keep our visitors and staff safe, so please bear with us during these exceptional times. 

Gardens admission tickets

Where possible, we ask that you purchase admission tickets to the Gardens online in advance.   Tickets are not date or time specific, and can be used anytime during our opening hours (Sunday - Thursday), before the end of the season on 1 October 2020. 

Fortunately we have plenty of space in the Gardens so adhering to social distancing rules is quite simple.  But, if we do feel that the site is becoming too busy, we will operate a one-out, one-in policy immediately.

If you buy a Gardens admission ticket and then decide you want to "upgrade" your ticket to include entry to the House, that's ok.  Simply go to the entrance kiosk and ask a member of staff - they will be more than happy to exchange your ticket to include the House tour, for a small additional cost of £4 per person. 

House & Gardens admission tickets

Tickets for House & Gardens admission can only be bought at the entrance kiosk.  In order to maintain social distancing, we will be offering guided tours of the House for groups of up to 8 people.  These will take place every 30 minutes between 10.30am and 3pm.  You can book your place on a tour by speaking to our kiosk staff when you arrive.  Tours will last approximately 30-40 minutes.  You should queue at the steps leading to the main entrance to the House at the 2 metre markers.  One of our knowledgeable House Stewards will come and meet you for your tour. 

Historic House members

HH members are welcome to visit at any time during our hours of business.  There's no need to book a visit time.  Just bring your membership card for scanning. If you want to visit the House, you will need to book onto one of the guided tours when you arrive at the entrance kiosk.  (Tours are subject to availability)

BUY TICKETS NOW 

Levens Kitchen

Levens Kitchen will be offering a TAKEAWAY MENU and the new LEVENS PICNIC LUNCH

Purchases in the Gift Shop and in Levens Kitchen should be made by card, as we cannot accept cash.

To find out more about our opening arrangements, please take a moment to read COVID 19: OPENING ARRANGEMENTS - WHAT TO EXPECT prior to visiting. 

 

Thank you.

GARDENS SEASON TICKETS

Season tickets for the 2020 season now available to buy and make excellent personalised presents.  You will be asked to enter the name(s) of the adult(s) to appear on the Season Ticket during the purchasing process.  This ticket, in the form of a credit card-sized pass, will then be posted to you.  You (or the gift recipient) should bring the pass with you on each visit, to show at the Entrance Kiosk on arrival.  Season tickets can also be purchased on arrival.

GIFT VOUCHERS - unavailable

Gift vouchers in £10 and £25 denominations are available to buy for use in Levens Kitchen.  They make great presents for any special occasion.

AFTERNOON TEA - unavailable

Afternoon tea tickets are available to purchase for use between 2pm-3.15pm, Monday- Thursday on pre-selected dates. 

SUPPER CLUB

We are monitoring the situation very closely based on current government guidelines, and we hope to be able to re-start the Supper Clubs before too long.

Terms & Conditions - Admission Tickets
  • Tickets are NOT VALID ON FRIDAYS AND SATURDAYS as Levens Hall, Gardens, Kitchen, Gift Shop and Plant Centre are ALL CLOSED.
  • Season tickets and admission tickets for the House and Gardens or for the Gardens only are valid for use between Sunday 5 April and Thursday 1 October 2020 only.
  • No ticket purchase is necessary for admission to Levens Kitchen, Gift Shop or Plant Centre.
  • No exchanges or refunds will be offered.
  • Admission tickets purchased online must be used during the 2020 season.
  • Levens Heritage accepts no responsibility for any personal property.
  • Unauthorised duplication of any ticket may prevent your admittance to the event.    
Terms & Conditions - Afternoon Tea
It’s really important to us that you and your fellow diners enjoy the occasion, and we therefore kindly request that you abide by the following Terms and Conditions:

  • Afternoon tea tickets are only valid for the date specified on the ticket and are not transferrable.
  • Afternoon tea tickets are not valid for use at special events.
  • Afternoon tea tickets cannot be used when purchasing on behalf of a group.
  • Afternoon tea tickets are not valid on Fridays and Saturdays as Levens Kitchen is closed.  See website for opening times and full details.
  • Afternoon tea tickets are only good for a single transaction.
  • No exchanges or refunds can be offered.
  • Any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
  • Any additional cost exceeding the value of this ticket must be paid by the redeemer. 
  • The menu may contain or come into contact with WHEAT, EGGS, PEANUTS, TREE NUTS AND MILK etc.  For more information, please contact Levens Kitchen by emailing houseopening@levenshall.co.uk    
  • Diary and gluten free options cannot be catered for.
  • Afternoon tea tickets will not be replaced when lost, damaged or stolen.
  • Uauthorised duplication of any voucher or ticket will prevent you using it.
  • Levens Hall reserves the right to amend these terms and conditions without prior notice.

Terms & Conditions - Gift Vouchers
  • Vouchers are for use in Levens Kitchen only. 
  • Vouchers can be used for purchasing Afternoon Teas but BOOKING IN ADVANCE IS ESSENTIAL.  We required at least 24 hours' notice.  Reservations can be made by telephoning 015395 60321.
  • Vouchers cannot be used to purchase admission to the House or Gardens.
  • Vouchers cannot be used for the purchase of alcohol.
  • Vouchers are not valid for use at special events
  • Vouchers cannot be used when purchasing refreshments on behalf of a group.
  • Vouchers cannot be used to purchase any online tickets.
  • Vouchers are not valid on Fridays and Saturdays as Levens Kitchen is closed.  See website for opening times and full details.
  • Vouchers are only good for a single transaction.
  • No exchanges or refunds can be offered.
  • Any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
  • Any additional cost exceeding the value of this voucher must be paid by the redeemer.
  • Vouchers are valid for 12 months from date of purchase shown on the voucher.
  • The menu may contain or come into contact with WHEAT, EGGS, PEANUTS, TREE NUTS AND MILK etc.  For more information, please contact Levens Kitchen by emailing houseopening@levenshall.co.uk
  • Vouchers will not be replaced when lost, damaged or stolen.
  • Unauthorised duplication of any voucher will prevent you using it.
  • Levens Hall reserves the right to amend these terms and conditions without prior notice.